Shipping and Return
SHIPPING AND DELIVERY POLICY:
At Mojo Jackets, we are committed to providing you with a smooth and secure shipping experience. Our dedication to customer satisfaction extends to ensuring that your orders are delivered promptly and with minimal hassle. Below, you will find our shipping policies designed to maintain transparency and convenience for both us and our valued customers:
- Order Handling Time: 1 to 2 business days
- Estimated Shipping Time: 10-14 business days
- Shipping Fee: No shipping fee
Order Cutoff Time
- 9:00 AM Eastern Daylight Time (New York, NY)
Trusted Shipping Partners
Your peace of mind is our priority. Therefore, we have exclusively partnered with reputable courier companies such as FedEx, DHL, and UPS. These industry leaders not only ensure the safety of your orders during transit but also guarantee timely deliveries.
Accurate Shipping Address
To ensure a seamless and trouble-free delivery process, we kindly request that you provide a physical residential or street address when placing your order. Please avoid using P.O. Box/APO/FPO addresses to ensure a smooth experience.
Customer Responsibility for Customs Duties
While we aim to simplify your shopping experience, please be aware that any potential customs duties are the responsibility of the customer. We advise you to be well-informed about any potential fees that may apply to your package.
Dedicated Customer Support
If you have any questions or concerns, our responsive customer support team is here to assist you. Reach out to us via email at firstname.lastname@example.org, and we are committed to addressing your inquiries promptly and effectively.
At Mojo Jackets, our mission is to ensure that your order arrives swiftly, securely, and in perfect condition. Shop with confidence and elevate your style with our exceptional range of jackets.